Sunshine Coast Credit Union is embarking on a new strategic plan, and its executive team wants to ensure its decision making for annual plans, projects, initiatives, etc. is rooted in quanititative and qualitative metrics that ensures the strategy is at the forefront. In addition, the executive team wants to increase empowered decision-making, reducing consensus and improving agility.

Project submissions should include:

• A clear methodology/process for decision making;
• Key metrics that drive alignment with the strategic plan;
• Thresholds for decision-making authority based on positions/team authority; and
• Change management suggestions for moving from current decision-making process to the proposed process.